Christmas Delivery & Returns
- Order by 19th December for delivery in time for Christmas.
- Our extended Christmas returns policy is valid from the 7th November 2017.
- All orders placed until the 25th December 2017 can be returned to us until the 31st January 2018.
- Normal exclusions apply.
What are your delivery charges?
- We offer complimentary delivery on all UK orders over £50.
- For UK orders under £50 standard delivery is £4.95.
- Next day UK special delivery at £6.95.
- Saturday UK delivery is £9.95.
How quickly will my order be dispatched?
- Standard delivery orders will be dispatched within 24 hours of you placing your order during Mon – Fri for delivery the following working day.
- UK next day special delivery orders placed before 2pm will be dispatched on the same day for delivery the next working day.
- Please allow an extra day for delivery on standard orders shipped to Northern Ireland, Scottish Highlands and Islands.
- If you have any special delivery requirements, please contact our customer service team prior to placing your order on 0330 331 0707.
Do you ship worldwide?
- We currently only ship to the UK.
Can I track my order?
- We ship all orders via a DPD tracked service.
- You will receive your tracking details via email.
- If you provide a mobile number, you will receive tracking and delivery notifications via SMS. You will also have the opportunity to schedule your delivery for a time that suits you.
- Your order will require a signature on delivery.