You & Le Chameau

Le Chameau Delivery

At Le Chameau we work to ensure your orders always arrive at your door to your complete satisfaction. We work closely with our delivery partner DPD to offer U.K. customers the following delivery options:

Free Next Working Day Delivery. Limited time offer, ends 2pm Thursday 18th October.

  • Get Free Next Working Day Delivery this week on all orders, saving £6.95.
  • Orders placed before 2pm Monday to Thursday will be delivered the following day.
  • Select the delivery option “Next Day Delivery” at checkout.
  • Signature required on delivery; please ensure somebody is available to receive and sign for your package.
  • UK only. Excludes Highlands, Islands and Northern Ireland.
  • Offer ends 2pm Thursday 18th October, at which point Next Working Day delivery will cost £6.95 (see below).

Standard Delivery

  • Standard Delivery is free on all orders over £50. For orders under £50, standard delivery costs £4.95.
  • Standard delivery orders will usually be dispatched from our distribution centre within 1-2 working days of your order being placed.
  • Please allow an extra 24 hours if your order is for delivery to the Highlands, Islands or Northern Ireland.
  • Signature required on delivery; please ensure somebody is available to receive and sign for your package.

Next Working Day Delivery

  • Next Working Day Delivery is available for a cost of £6.95.
  • If you place your order before 2pm Monday to Thursday and choose Next Day Delivery at checkout, you will receive your order the following day.
  • Next day orders placed between 2pm Thursday and 2pm Friday will be dispatched Friday for delivery Monday.
  • Next day orders placed between 2pm Friday and 2pm Monday will be dispatched Monday for delivery Tuesday.
  • UK only. Excludes Highlands, Islands and Northern Ireland.
  • Signature required on delivery; please ensure somebody is available to receive and sign for your package.

How do I track my order?

  • We dispatch all orders on fully trackable DPD delivery services.
  • You will receive an email with a link to your tracking as soon as your order is dispatched from our Distribution Centre.
  • If you provide a mobile number when placing your order, you will also receive full details via SMS.
  • As part of the delivery tracking service, you will also be given the opportunity to reschedule your delivery to a more suitable time if you need to.

Can I place an order for delivery outside of the U.K.?

  • Orders placed on the Le Chameau U.K. website can only be delivered to a U.K. address.
  • Customers living in France can order via www.lechameau.com/fr
  • Customers living in the United States can order via www.lechameau.com/us

I have a query concerning my delivery. How do I contact Le Chameau?

  • We will be happy to answer any queries you may have regarding your order or delivery.
  • You can call our Customer Care Team on 0330 331 0707 between 9a.m. and 6.pm Monday to Friday.
  • Alternatively you can email customerservices@lechameau.com and we will aim to get back to you within 1 working day.