Cookie Policy

By using our site you agree to us placing cookies on your device and accessing them when you visit our site in the future.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or 'break' certain elements of the functionality of the site.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us, we will use cookies for the management of the signup process and general administration of your account. These cookies will usually be deleted when you log out, however, in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in to your account so that we can remember you. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered for this service. This will allow us to know whether to show certain notifications which might only be valid to subscribed/unsubscribed users. 

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it correctly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey, or to provide you with accurate results after you change pages.

When you submit data to us through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

In order to provide you with the best experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called on whenever you interact with a page that is affected by your preferences.

What cookies do we use?

Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these, services that you have asked for, like 'Add to bag' or 'Checkout' cannot be provided to you.

Analytical Cookies

These cookies allow us to understand and analyse how visitors use our site. By understanding things such as the pages you visit frequently and the types of content that you engage with the most, will allow us to provide the best shopping experience to you.

Functionality Cookies

These cookies remember the choices and perferences that you have made, such as language or the region you are shopping from. This allows us to give you an enhanced and more personal experience.

Targeting or Advertising Cookies

These cookies are used to deliver ads that are more relevant to you. They will also measure the amount of times that you see an ad and will help us to understand the effectiveness of our marketing campaigns. These are placed by advertising networks with the website operator's permission.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section outlines which third party cookies you might encounter through this site.

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web. They help us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so that we can continue to produce engaging content for you.

This site uses the web marketing service, Genie Goals. This service allows us to measure the effectiveness of our online marketing campagns.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, so that we ensure we understand which optimisations our users appreciate the most.

As we sell products, it's important for us to understand statistics about how many of the visitors to our site actually make a purchase. This is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price for our customers.

In some cases we may provide you with custom content based on what you tell us about yourself, either directly or indirectly, by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites. This allows us to credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites including; Facebook, Twitter, Instagram, Pinterest, will set cookies through our site which may be used to enhance your profile on their site, or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully this information will help to clarify things for you and as was previously mentioned, if there is something that you aren't sure whether you need a cookie for or not, it's usually safer to leave them enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information you can contact us at customerservices@lechameau.com with any further questions you have.