Contact Us

Please note that during the holiday season this December, emails sent to our customer service team may take longer than usual to be read and responded to. Please allow up to 2 additional working days or alternatively call us on 03303310707

Our customer service will be closed for the holidays from the 24th-26th December and on the 1st of January, with normal opening hours in between.

Our Customer Care team will be happy to help you with any enquiries you have, including taking your order over the phone if that is your preference.

You can contact Le Chameau as follows:

Telephone:  0330 331 0707 between 9 a.m. and 5.30 p.m. Monday to Friday (charged at your standard network rate).

Outside of these times, Bank Holidays, please leave us a voicemail or send us an email.


We aim to get back to all email queries as quickly as possible, but please allow up to 2 working days.

Postal Address: Le Chameau Customer Services, Columbia House, Apollo Rise, Southwood, Farnborough, GU14 0GT

Live Chat: Live chat will also be open between 9 a.m. and 5.30 p.m. Monday to Friday, subject to availability. Chat with Us